Tech Support Satisfaction Survey

Please enter the name of your company:*
How did you contact technical support?*
About how long did you have to wait before speaking to a technical support representative?*
Overall, how would you rate the process for getting your problem resolved?*
About how long did you have to wait before your issue was resolved?*
Please rate how well you agree with the following statements.
The Technical Support Representative listened carefully.*
The Technical Support Representative was knowledgeable.*
The Technical Support Representative was courteous.*
Please share any additional comments about your experience or suggestions on how we can improve our technical support services.