Hardware Support 

Why Muratek?

  - Rapid response to all hardware issues. 
  - On-site training on short notice. 
  - Turnaround in 8 business hours or less. 
  - Loaner equipment if necessary. 
  - Warranty on all repair work. 

They say that home is where the heart is. Well, hardware is where the headaches are. Hardware issues often go unnoticed or are misdiagnosed to the point of critical proportions. Often enough a minor hardware issue is something that can be fixed instantly with the right tools. But, missing the problem can send your IT staff off on a software fix goose-chase. At Muratek, we ask the right questions and approach your technical support issues with the eyes of a child. We look for what's wrong and fix it. We've learned that simple answers are often the best ones and up for the challenge

Service Level Agreements

When your hardware goes down, it takes your business down with it. Sign up for a Muratek hardware maintenance agreement today, and get an endless supply of uptime. From printers to stand alone PCs to complex networking equipment, Muratek's team of industry certified engineers repairs the most difficult hardware problems quickly. Our knowledgebase lets advanced users help themselves while on-site and help desk services guide you through to an effective resolution.

It's your choice. You can continue to attempt to navigate through your hardware manufacturers' 800 help lines in an endless search for human existence, or you can entrust your hardware repair to a local team of experts providing rapid-response, 24/7, affordable support. Muratek offers inclusive and non-inclusive hardware agreements. A fully inclusive agreement is as good (if not better) then a direct manufacturers extended warranty on parts and service.

Custom Hardware Solutions

Need hardware customization that you can't get from a name brand company? Muratek's hardware shop is located minutes away from our Midtown HQ office. We can custom build desktops, workstations and servers in as little as 6 hours. Order your computer this morning and have it ready for action this afternoon. We've got peripherals in stock, so your printing, multimedia and networking needs can be attended to immediately. As you can see, it's the kind of service you are not going to get approaching a major computer corporation as another faceless customer.

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