Muratek has been helping companies with their IT needs since 1999. Our founder and CEO, Paul Muratore believes that the heart of our success is our dedicated and talented employees.
Headquartered in the Financial District of Manhattan, Muratek is an information technology solutions provider that serves the tri-state area. In addition to IT Support in New York, we also have locations that offer IT Services in Raleigh, NC, and one in Chicago that is coming soon.
Muratek is an end-to-end provider, offering everything from network management to help desk support and web/application development for small to medium-sized businesses.
We create integrated systems that are coordinated and maintained by seasoned professionals trained and experienced in the newest technologies.
“There wouldn’t be a company without our staff.”
-Paul Muratore, President of Muratek
Muratek is about forming long-term relationships with our customers and that starts with a team of technicians that have been with us for years. Half of our 15 Technical Employees have been with Muratek for more than 6 years, and 1/3 have been with us for over 10 years.
That means you get the same technician working on your IT that has been working on it for several years and knows everything about it. This provides consistency and reliability throughout your IT infrastructure.
Customer Focused Employees – This starts at the top.
We are big on making our clients’ lives easier and helping their businesses thrive through the use of full-optimized technology that is customized to meet their mission requirements.
You’ll find that we ALWAYS answer the phone, are big on communication and keeping you informed, and provide proactive reporting.
Here’s what you can expect when working with Muratek:
- Your challenges are approached and solved with cost efficiency and time efficiency as the focus
- Accessibility to ticketing
- No automated attendant-You always reach a human
- No loss of time with urgent issues dealing with a phone bot
- Remote & on-site support
- Peace of mind from a team of IT experts that’s there for you for the long haul (one client has been with us for over 18 years!)
Muratek is committed to our customer-first philosophy. We work with a wide range of clients, including financial, accounting/CPA, dealerships, medical offices, construction, and many more.
Things that set us apart:
- Backed by 20+ years of experience providing expert IT support
- Cost savings and accurate budgeting
- Increased network uptime
- Proactive support and quick response times
- One vendor, no more overlapping of services
- More effective operations
- Agility and expertise
- Business continuity
- Risk reduction and security
Have you been looking for the perfect managed service provider that can optimize operations and minimize expense? Contact Muratek today!
Get flexibility, increased uptime, and a team that cares about your business!
Contact us today to learn more about our hardware services