Help Desk/ Staffing

Muratek's helpdesk and staffing services are offered to help your organization manage their technical support and customer service needs. MSP helpdesk services typically include phone, email, and chat support for customers, as well as our self-service options with online knowledge bases and FAQs.

Muratek's on-site support services are used in a variety of settings, including offices, schools, hospitals, and other organizations that rely on IT systems. Some examples of on-site support services include:

Hardware repair and maintenance:

Muratek technicians will diagnose and repair hardware issues, as well as perform routine maintenance to ensure that systems are running smoothly.

Software support:

Muratek's technicians will help customers install, configure, and troubleshoot software issues.

Network Support

Muratek technicians will help customers set up and maintain networks, as well as troubleshoot any issues that may arise.

End-user support:

Muratek technicians will provide assistance to end users with any issues or questions they may have related to their IT systems.